966bet Privacy Policy — How Your Data Is Protected

1 What Information We Collect

We collect certain necessary information while you use the 966bet platform. This data is used solely to provide you with the best possible service. We never collect information beyond what is needed.

Registration Information

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address and country.
• User's preferred language and currency.

KYC Verification Information

• Copy of National ID, passport, or driving licence.
• Proof of address document (utility bill or bank statement).
• Selfie or liveness check photo (where applicable).

Automatically Collected Information

• IP address and device type.
• Browser information and operating system.
• Activity logs and session data on the platform.
• Data collected through cookies and similar tracking technologies.

2 How Your Information Is Used

966bet uses collected data solely for specific and legitimate purposes. We never use your information for unauthorized activities. A full list of how we use your data is provided below.

• Account Management: For registration, login, and account verification.
• Financial Transactions: For processing deposits, withdrawals, and payments.
• Security: For fraud detection, prevention of multiple accounts, and cybersecurity.
• Contact: For transaction confirmations, promotional messages (subject to consent), and customer support.
• Legal Obligations: For regulatory reporting and compliance purposes.
• Service Improvement: For analyzing user experience and improving the platform.

966bet never sells or shares your data with third parties for advertising purposes. You can unsubscribe from promotional emails or SMS at any time.

3 Data Storage & Security

966bet uses the highest industry-standard security technology to protect your data. Our servers and databases are regularly tested through security audits.

Technical Security Measures

• All data transfers are secured with TLS 1.3 / SSL 256-bit encryption.
• Sensitive data stored on our servers is AES-256 encrypted.
• Payment information is processed through PCI DSS compliant systems.
• Two-factor authentication (2FA) is mandatory for all admin access.
• 24/7 automated security monitoring and detection of suspicious activity.

Organizational Security Measures

• Only authorised personnel are permitted to access user data.
• All staff are bound by confidentiality agreements.
• Regular security training and penetration testing are conducted.

4 Sharing Data with Third Parties

966bet never sells your personal information. However, certain data may be shared with specific parties in the limited circumstances outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or card networks to process transactions. These partners operate under their own privacy policies.
• KYC Service Provider: Licensed third-party services are used for identity verification.
• Legal Authorities: We are legally required to provide information in response to valid court orders or requests from regulatory authorities.
• Fraud Prevention Agencies: Limited data may be shared with authorized agencies for industry-wide fraud prevention.

For any sharing beyond the purposes listed above, your consent will be obtained in advance.

5 Cookies & Tracking Technologies

966bet's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance the platform's functionality.

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: Collects platform usage statistics. These can be disabled.
• Marketing Cookies: Used to show relevant offers. Never used without your consent.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 Your Rights

You have the following rights over your personal data at 966bet. To exercise any of these rights, please contact our support team.

• Access: The right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Processing Restriction: You may request that we restrict how your data is processed in certain circumstances.
• Data Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to certain types of data processing.

We will respond within 30 business days of receiving your request. If any data cannot be immediately deleted due to legal obligations, we will explain the reason.

7 Minor's Privacy

966bet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors. If an account is suspected to belong to a minor, it will be suspended immediately and all associated data will be deleted.

If a parent or guardian believes their child is using 966bet, please contact us immediately at support@966bet.ws.

8 Data Retention Period

966bet retains data in accordance with legal obligations and business requirements. All data is retained for as long as your account remains active.

9 Privacy Policy Updates

966bet may update this Privacy Policy as needed. For significant changes, notice will be sent to your registered email or posted on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We encourage you to visit this page regularly. Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.

10 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@966bet.ws
• Live Chat: Via the Support section after logging in to the platform.
• Response Time: We typically respond within 24–48 hours.

We take all privacy-related complaints seriously. You can expect an initial response within 7 business days of submitting your complaint.